I brought in a Disney Seiko wall clock that was broken. They told me it was a difficult clock to work on, and I was aware of it because I couldn't find another company who would even try to fix it. They explained it would be 4 months. I picked it up after they called saying it was fixed but unfortunately it still had some issues. I called and they said bring it back which I did, Two weeks later they had it working perfectly. I would use them again, no questions asked. They were honest in what to expect and they backed up what they said. Thank you for getting my clock working again.